Learning From Our Mistakes

Mistakes aren't mistakes unless you're willing to learn from them. And so we have to take them. That's the problem, is that we're afraid to throw something against the wall without. Without repercussion, something's gonna stick. We're not. Yeah, we're not afraid of that, Will. You should know that about me by now.

No, I think your lack of fear is one of your reasons why. I think that, you know, the number one thing that you've said was like, hey, change is coming no matter what the. The Titanic analogy that's coming. So recognizing that, it's inevitable. But then secondly, the fear that you're talking about now around change, that is the problem for most of us is that we're afraid of making a mistake. But I think what you're saying to me, and I want the rock stars to hear, is not making a decision is still a decision. As owners, we all get taken advantage of. Not everything we choose is good. Like you said, you throw things at walls. Some of them's got to stick, and they do. But, man, I think there's a lot more intentionality behind it than kind of we were joking about. Because I've seen as you guys implemented this virtual front desk across multiple locations with people from the Philippines, when I have discussions with even advanced leaders, they're, like, terrified of the idea of what that could even mean.