A short interview segment from the video "Mastering Leadership in Your Industry" where Will Humphreys asks about leadership structures across industries. The guest explains their company is remote-first post-Covid, lists functional teams (development, billing/RCM, customer support, onboarding, product development, sales) and notes there is a manager for each team level.
One of the things that you've done that isn't as common is layers of leadership in two different industries. EMR is not physical therapy. That's not healthcare. That is a tech company. That is a different. So it's like for your. There's an overlap, of course, in how they serve, but for you, I just wonder, how is he know, structured in terms of leadership?
First of all, Hino, everybody is remote. At one point, we did have an office in Orlando, and then this little thing called Covid, and everyone seemed. Everyone seemed really happy to just stay at home. And so, you know, we eliminated the need for actual office unless we're having meetings or somebody comes into town. But we have. Let's see, we have a development team. We have a billing and RCM team. We have a customer support team, we have an onboarding team, and then we have, like, a product development team. So we have a manager for each level. Oh, and sales, of course.
And is there someone overseeing that, or is that you?
No, no, no, no. My husband oversees all of those managers. I'm involved.