Will Humphreys explains how to shift from micromanaging to delegation by gradually giving people decision-making power. Start by having them decide and debriefing after, then move to letting them act without approval once they prove competent. A manager handling schedule coverage alone shows the payoff: less firefighting, more trust.
Chapters
What do we do? We get A pluses because heaven forbid we get an A minus. Heaven plus. So you teach them. Okay, you know what? Next time why don't you make that decision and come talk to me afterwards and let's debrief it. Then when they get, when they get good at that and they trust themselves and you trust them, then you say, you know what, why don't you just make that decision? You don't need to tell me anymore, just run with it. And so you're bringing them through these layers of decision making authority so that they get comfortable and you're teaching them and you're pulling yourself out of it. And the best. This morning I was talking to one of your rock stars and she said, you know, I had a therapist that flipped their schedule and I was like. And she said, do we have offer front office coverage? And a front office manager says, oh yeah, we took care of that like weeks ago. And she was like, oh, this is the best.