Will Humphreys says A players leave because managers overwork them. Top performers hide burnout until it breaks them, often through emotional collapse. He admits he relied too heavily on his best people and neglected their wellbeing.
Chapters
First reason why our A players leave us is that they're overworked. And you know this. Like, I get it. I had A players finally could offload me. So there were times where I just kept giving them more and more to do because I didn't know how else to get free myself. I would just give them more and more to do. Or I knew that they had too much going on, but I had no idea how to balance it out for them. So it shows up like them feeling like they're underpaid. It definitely can feel and show up like they don't have a good home life balance. Usually my A players would start crying when they were finally able to share with me that they were burning out. Because these people don't like to tell us, right? Other employees, they can't stop telling us how they're doing. But the A players keep it quiet. They go take it home. So when they would finally tell me, I noticed a trend that they would start crying when they talked about how they didn't have time to take care of themselves. And man, my heart went out to them. But in the same token, I wasn't taking care of myself right.