Will Humphreys hired a virtual assistant to say no for him. She screens his emails and approves calendar entries, so he's not the one declining requests. He found that takers just ask someone else anyway.
Chapters
I am a huge people pleaser. I have the hardest time saying no. So please don't ask me to do anything because I'll probably say yes. But my va. I put her in charge of my calendar, my email, and said, do not let me touch it. Do not let me touch it until you've touched it first. Or in the calendar's case, approve it. She has to approve what I add, and that has changed my life. She has eliminated and been the bad guy telling people no left and right, and has freed me up. Do I feel like I'm letting people down? Not at all. I've learned that there's a lot of takers out there. Healthcare entrepreneurs are typically givers. And those takers, they don't care. If they don't get it from you, they'll just go try to get it from somebody else.