Will HumphreysVirtual Assistant & Healthcare Recruiting Expert

The Most Underrated Sales Role in Your Business

Name: The Most Underrated Sales Role in Your Business
Uploaded: 2025-06-09T16:32:58+00:00
Duration: 23 s
Channel: Will Humphreys
Description: Will Humphreys argues that the most undervalued sales role in a business is the front desk/reception. Rather than hiring the cheapest candidate and…

9 Jun 2025 · 0 min

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Will Humphreys argues that the most undervalued sales role in a business is the front desk/reception. Rather than hiring the cheapest candidate and treating the position as a low-status task, businesses should hire a true leader for reception who will proactively welcome customers, improve their experience, and thereby drive better business results.

Hiring the MVP position at the lowest price possible. Which position is that? The front desk. Your reception is like a sales position. So when we hire someone at the bottom dollar and they show up like they're doing us a favor, we get those kinds of results. If you can find someone who's a true leader who's going to sit in that front desk and make people really happy, they came. Your business will.