This YouTube video (Will Humphreys, July 28, 2025) discusses how Filipino cultural norms—particularly strong respectfulness and non-confrontational communication—can lead virtual assistants or employees to avoid difficult conversations. That avoidance can allow problems to "boil" until burnout and sudden resignation occur. The video contrasts this with U.S. workplace norms, where employees are more likely to voice complaints, creating different managerial challenges.
Filipinos. Is it fair to say this? The culture of the Philippines is so respectful that sometimes it might challenge some VAs to be upfront with their employers.
That's. You're 100% on the money there. Will we definitely avoid difficult conversations if we, if we could. We're non confrontational and that could sort of present a problem because it's, it's just gonna boil. It's gonna boil and boil. Then a few months later, it's gonna become a big problem, like, oh, I can't take it anymore. It's gonna come to the point of burnout.
Yeah. And then they quit. And you're like, what happened? It's like, what happened there? It's so interesting because, you know, the culture is partly what I fell in love with in this journey in the Philippines because it's, it's got, it's got its own flavor and it's kind of Americanized, but, but the hard working, sincere best people, I just are coming from that culture and to a fault. Like our, all of our weaknesses are just our strengths amplified. So this respectful nature turns into a limitation if we aren't like helping people. Because in America, an employee would never have a problem saying, yeah, I don't like that. You know, they'd be like, if anything, you have the opposite problem where people are. You find as an employer, you're trying your employees, you might feel like you're trying to please your employees because they're constantly upset about things. So it's a good problem to have, but it still results in failure if it's not addressed.