What to Look for in the Perfect Virtual Front Desk Hire

So, like, how do you find that ideal front desk role? Yeah. So I think it comes down to somebody that maybe does have some sales background in them or customer service. Oftentimes, we'll look for people who have been like a CSR with other BPO companies, client relations specialists. Is that what that CS customer service rep? Yeah. So they're coming in and they already have that ability to, you know, kind of diffuse, you know, situations to handle, you know, things with grace. So oftentimes, that's the big thing that we're after, if it's a patient facing position, is somebody who has great customer service, somebody who's got a great personality, very bubbly, very passionate about what they're doing. So that kind of fits that movie.