Will Humphreys says treating overseas VAs as cheap labor misses what they actually are: people who can grow under mentorship. His first hire, Ann, cried when he offered her the job in 2021. She thrived under his guidance, moved to better pay elsewhere, and the relationship changed both of them.
Questions this video answers
2021
Ann
Chapters
I think again, where people get it wrong when it comes to this idea of overseas help, Whether it's called VAs or anything else, is that people are. Those companies oftentimes aren't taking in the humanity of the people on the other end of the phone. And when you're trying to do a business model where you're trying to get cheap labor, that's very different than working with leaders who have and creating new opportunities. People in the States, we're talking healthcare practice providers, especially the PTs, OTs and SLPs that I've worked with, they are, I think, some of the best employers or leaders for people in the Philippines. Because no one gets into our industry for money ever. Like, we are in it because of love and wanting to be leaders. We just need people who can support the vision. So the first time I hired someone overseas, her name is Ann, this was in 2021. I hired her through a company kind of like ours now, and there's a lot of good companies out there. I found this person and she cried when I hired her. And she was really open to supporting me in everything I could. So I poured into her and she grew and made more money and eventually she found a job making way more money somewhere else that I couldn't keep up with. And I just remember like that whole journey for me, rock stars, that was more impactful than becoming a healthcare provider. And I don't say that lightly, being a healthcare provider is still who I am. But the reason I'm so passionate about this is because it's so amazing to see both the practice owners get the kind of help that they desperately need while they're able to mentor and grow some of the best human beings on the planet.
