Will Humphreys (speaker) describes replacing monetary raises with curated experiences as employee rewards. He recounts gifting a three-day Disney pass—funded from a $2,000 discretionary bonus—to Kayla (director of operations) and her family, adding theatrical touches (Mickey letter, gold envelopes, his son delivering the surprise) to create lasting cultural moments; he frames these actions as company-driven stewardship rather than personal favors.
Questions this video answers
Kayla, the director of operations.
$2,000.
A three-day Disney pass for Kayla, her husband, and their children.
8 and 10 years old.
The speaker's son delivered the letter/announcement.
Chapters
One thing I ripped off from Google because I do a lot of R and D, which doesn't stand for research and development. It's rip off and duplicate. So I went ripped off from Google is I found in one of their programs how they used experiences over money. So one of my employees, Kayla, our director of ops, she broke another record. And I was like, should I give her a raise? I'm like, no, let's give her a discretionary bonus. And then I thought, oh, let's do what Google does. And I knew she was a huge Disney fan. So I took the $2,000 I would have given her and I bought a three day pass for her, her husband and her kids. It took a little bit of extra effort. And then I thought, well, how can we make this even better? And I decided, let's print out a letter with Mickey. Let's have like, you know, this gold. I found some gold envelopes online. And then I had my son deliver it. I was in communication with her husband. I had my son deliver it to her after dinner, right before the girls were getting ready to go to bed, which ruined their night. But they.
I like, you know, but they were like. But literally, I got this really cool Marco Polo from them. And they were just like, the Little girls, they're 8 and 10, are screaming. They're like, I thank you, Will. And I was like. And I just got back. I'm like, this is the company. This isn't Will. Because I'm always keeping that steward thing because it feels really good when they thank me, but it hurts a lot when they're angry at me. So I keep that distance intentional. And like, well, that's the company. That's because you earned it. That's what that is. So just like, those little cultural pieces are phenomenal.