Why Most Systems FAIL
22 Sept 2025 · 1 min

0:40
Short excerpt from a YouTube video by Will Humphreys arguing that systems (e.g., Trainual, software, AI) commonly fail when organizations provide neither ongoing support to create and maintain content nor reinforcement of that content. He describes automated onboarding (welcome videos showing purpose, values, org chart, logistics) as increasing new hires' sense of inclusion and awareness when paired with proper support.










