Why Patients Don’t Show Up, And How to Fix It

Biggest mistake I see healthcare providers make is that they don't explain the plan of care powerfully. It's like this. Hey, Mrs. Smith, I think you should come two, three times a week for about 30 days, and then we'll reassess versus I want you to come, Mrs. Smith, three times a week for four weeks. In that 30 days, you'll either be better or we'll know what we need to do to fix it. That kind of confidence gets patients to show up. And when they show up, they get the treatments and they get better. It betters your outcomes, it betters your income, and it helps you invest more into the patient experience and get them exactly what you want. Better results.