What's The Difference Between An Employee And An Entrepreneur?
29 Jun 2015 · 10 min
In this episode of the Marketing in Your Car podcast, Russell Brunson explains how to distinguish an entrepreneur from an employee through a series of vivid personal anecdotes. He first recounts a frustrating interaction with a rental‑shop employee who refused to help locate a scissor lift, illustrating the employee’s reluctance to go beyond the minimum. He then describes multiple failed attempts to hire pool companies, highlighting how employees stick to rigid schedules and poor communication. In contrast, Brunson shows how posting a $1,000 Craigslist bonus attracted hungry, self‑motivated entrepreneurs who worked nights, weekends, and even sacrificed other jobs to get the job done. He details how these hustlers took ownership, learned new skills, and delivered superior results. Brunson extends the lesson to business hiring, arguing that entrepreneurs (or intrapreneurs within a company) generate more value and should be rewarded, while employees merely follow instructions. He ends with a call for listeners to self‑assess: are you an employee or an entrepreneur? If the former, he suggests they quit listening; if the latter, he welcomes them.
Chapters
Hey everyone, this is Russell Brunson. Welcome to Marketing in Your Car. Welcome to the Marketing in Your Car podcast where you can increase your traffic, conversions, and sales in just 10 minutes a day. And now here's your host, Russell Brunson. Alright, so I want to make that welcome a little more dramatic than normal. Hope that was alright, sound cool. I'll keep testing out different tonality on our intro. So anyway, I hope you guys are doing awesome today. So I have something to discuss with you that's important, very important. For you who are business owners and for you who may be employees. So my question for you is, how can you tell the difference between an entrepreneur and an employee? Now by looking at it, you may say, "I can't tell by looking at someone if they're an entrepreneur or an employee," but it does not take much to figure out exactly who they are. So I'm going to give you some examples of what happened to me over the last week, and I'll show you how simple it is to figure out who's the entrepreneur and who is an employee. Last week I had Rob come out and he's painting the, we have a detached garage and he's painting this huge wrestling mural inside of it and it turned out amazing. But there was part of it, we have a really tall garage so we had to get one of these scissor lifts, what they're called, to be able to go up to the top so he could paint the top thing, right? So we go to, it's called Tate's Rents and they rent like all sorts of stuff, right? So we're at Tate's and walk in and on the way in we're like, oh there it is, we know what it's called, like that thing right there. I guess that's what he needed. So we pull in, we go to talk to the guy at the desk, and we're like, hey, we're here to rent one of those lifts that go up really big. He's like, I don't have anything like that. We're like, are you sure? 'Cause I'm pretty sure we saw one right out there. He's like, what, the scissor lift? We're like, yeah, the scissor lift. That's what he's like, oh yeah, we got one of those. I'm like, oh cool, we wanna rent that. He's like, well, we don't really have the trailer for that scissor lift, so sorry, we can't really rent to you, we don't have a trailer. And I'm like, really? I look out the window and there's like 18 trailers. I'm like, can we store it on one of those trailers out there? He looks at me kind of annoyed like, yeah. I guess we could. Then he goes and he pushes the button to go talk to the guy outside. Hey guys, get the scissor lift and put it on the trailer. And just like angry at me that I wanted to rent something. Like he was trying so hard to not allow me to give them money because he didn't want to annoy himself. Which all he had to do was click a little button and say, hey, go pick this and this. And someone else had to go out and actually grab it. All he had to do was push a button and tell people what to get. But he did not want me to do it 'cause it was gonna take time and effort or brainpower or something to keep from doing it. So my question for you is, is that man an entrepreneur or an employee? Okay, obviously as you can tell, he is a hardcore employee. Had that been an entrepreneur, and even say the scissor lift wasn't there, he would have said, you know what, that's a good question. We don't have a scissor lift here, but hold on, let me find one somewhere in Boise. And he would start calling every single place because he wants to make money. That's what entrepreneurs do. We figure out a way to make crap happen. And that's what would have happened if that guy would have been an entrepreneur, right? Another example, so our pool has got 9, actually, 'cause I counted them, 9 issues we need to fix, right? So I call Pool Company A and I was like, hey, we got this pool, I said, my goal is I'm probably gonna be spending $20,000 to $30,000 over the next 7 days to get this pool fixed up, would love to get your guys out here to fix it. Person on the line, ah, well, our guys are all busy so no one can come out this week or next week, but in 3 weeks from now we can come out and have someone look at it and give you a quote. 3 weeks! I was like, nope! So I hung up the phone. I was talking to an employee, didn't want to deal with him. So I called the next place. This place is like a high-end pool place here in Boise. So I call them up and I'm like, "Hey, in the next 7 days I'm going to be dropping $20,000 to $30,000 on my pool. I need some help. Can you send someone out here today to give me a quote?" "Ah, well, you know, we're about 2.5, 3 weeks out before we can send someone out to give you a quote. And at that point, then, you know, it's going to be another 3 or 4 weeks for them to fix it." I'm like, "Are you kidding me? I want the pool fixed today." And the lady's like, "Well, we can't. You know, the first opening for a guy to come give you quotes is 3 weeks weeks away. So this time I'm like, you know what, maybe everyone's gonna be nice, let me just book it and I'll cancel if I need to. So I book it and I call around again, same thing. This guy's like, I can be out there in 2 weeks. So we're like all excited. So 2 weeks later he doesn't show up. So I'm really mad. So the earlier guy who was supposed to be showing up, he had texted me and so I called him twice, texted him 3 times trying to ask him some questions. Didn't respond back to any of them. And finally the day of his appointment texts me, okay, I'm coming out to see your stuff. I'm like, no dude, I texted you and I emailed you and you never responded. I'm not going back. So you are officially fired. I'm not working with you. Like, I'm not working with people who will not respond to me. Like, it's just ridiculous. And so then the third guy comes out. I give him a list of 9 things to fix. Shows up at our house, doesn't knock on the door, doesn't say anything, goes in the backyard, fixes 1 of the 9 things, and then goes home. Never communicated, never talked to us, never told us, never anything. Just fixed 1 of 9 things and then left. So at this point, I am infuriated, as you can probably tell. I have been trying to get crap done. I was like, you know what? I gotta quit dealing with employees. I gotta find someone who's hustling, someone who is an entrepreneur who wants to make money. I post on Craigslist this ad that says, "$1,000 cash bonus for the first person who responds, or the first person who can help me fix my pool before the 4th of July." My ad goes on to say, "4th of July, I am trying to have a pool party. There are 9 things broken on my pool. I have tried the 3 biggest pool companies in Boise to come out and nobody can make time for me." I said, "I'm trying to drop $20,000 to $30,000 in the next 7 days to fix this pool, and for whoever will help me spend that money, I will give you, on top of whatever you charge me hourly to do it, and you can charge whatever you want, I don't even care, I will pay you another $1,000 just to show up here and get the crap I'm so sick of waiting on a regular pool people. So I post that out there. This is like at 11 o'clock at night. And 3 o'clock in the morning, the first entrepreneur responds back saying, "I can do it. I will be there." 2 hours later, the next entrepreneur responds. Next, you know, boom, boom, all through the night from like 3 in the morning to like 7 AM, all the entrepreneurs who are hungry, who are up working their butts off, are responding to my ad telling me why they're the best person, selling me on why they should pick me over— I should pick them over everybody else. And then all day long for the next 2 days I'm getting messages from entrepreneur after entrepreneur after entrepreneur. I can do it, I'll drop everything. Hey, for $1,000 I will call in sick to my day job and I will be there and I will make sure this happens. Like, it was amazing. And I was like, these are the type of people I wanna work with. I wanna work with entrepreneurs who will work nights and weekends to hustle to make some extra money. Any of these pool companies, they could have, like, I told you guys, like, I'm like, I will pay double what your hourly rate is typically if you can just send somebody out today or tomorrow or tonight or 3 in the morning to look at my pool and no one would do it. Finally on Craigslist I found some hardcore entrepreneurs who are hustling, who are looking for money. So I hired one dude who's been out, he comes every morning at 6 AM before his other job and he's been working his butt off for some extra cash. When he was done, you know what he told me? He said, "What else can I do, man?" He's like, "Can I take money to the dump? Can I mow your lawn? I noticed this, I noticed this." All these other things he noticed in my house that I could use his help with. I'm like, "Heck yeah, man." He starts cleaning stuff up, starts doing things, starts earning money like an entrepreneur. I was like, that guy I got respect for. Then the next guy, the one guy couldn't do everything and so he couldn't do the We have a concrete slide that needs to be redone. So finally I get this dude who is like, hey man, I'm a concrete guy, I can fix your slide for you. So he comes out, busts his butt in 109-degree weather, cleaned the whole thing all up, and then he gets so excited, he's like, man, this is cool, I really wanna take ownership of this project, I want this to be the most amazing thing in the world for you. He goes home that night, spends like 4 hours watching YouTube videos to figure out the best way to seal and do my slide the right way, comes back, hey man, it's gonna cost you a little extra money, but this is why it's important, this is what it's gonna do for you, da da da da. He had a job he was supposed to be at, this weekend, canceled his job because there was a better opportunity for him to make more money for me, and spent 2.5 days, 3 days working his butt off to make the slide to get it done in time. Now that man is an entrepreneur. So that's the difference, you guys, between an employee and an entrepreneur. You can always tell in a heartbeat. If you walk into a restaurant 3 minutes before closing time and they're like, "Oh, sorry, we're closed," that's the entrepreneur. If you walk in and the dude's like, "Hey, come on in. We want to make this an amazing experience for you," and he serves you and he treats you well, it's probably the entrepreneur in the business. So a lot of times when I get bad service, I just ask, I'm like, "Hey, who's the entrepreneur here in the company?" 'Cause I don't wanna deal with employees who are gonna whine about doing their frickin' job. I wanna deal with entrepreneurs who are gonna bust their butts, who are gonna figure out ways to make this happen, who are gonna make some money, 'cause that's the kind of person I wanna work with. So that's it, guys. So my question for you is which one are you? Are you an employee or an entrepreneur? If you're an employee, you better fix it quick. If you're an employee, you're going to stay that way the rest of your life. If you're an entrepreneur, even if you're being entrepreneurial inside of another company, it's different. We call those people intrapreneurs, who are able to exert their entrepreneurship inside of their company. I look at my company, I've got people who work for me that are intrapreneurs and some that are employees. The intrapreneurs make more money. I give them raises all the time. They're the ones who are out there figuring out what to do and finding ways to make things better. The employees are the ones who do what they're asked to do. They do a good job of it. And that's why they got jobs. But they're not making way more money because they're just doing what I ask them and not figuring out what they can do. So that's the difference. And it's time for you guys to figure out which one you are. And if you are an employee, you probably should quit listening to this podcast. If you're an entrepreneur, you're at the right spot. This is where we love and embrace your type. And from now on, I'm no longer hiring crappy companies. Craigslist will be my spot to find people to fix my stuff because that's where the entrepreneurs are hustling, looking for more money, looking for more jobs, looking for more opportunities to serve, And that is where I'm putting my money. Have an awesome day, you guys, and I will talk to you soon.
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