A NR1 exige a criação de um canal de ouvidoria para garantir um espaço seguro

Issa and Lizen break down Brazil's NR1 safety rule, which requires companies to set up an external ombudsman channel so workers can report harassment and accidents without fear of retaliation. Many HR managers don't understand the rule, risking lawsuits and lost productivity. Compliance protects workers and the company's bottom line.
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Well, when you say that it is part of the obligations of the new NR1 to have an open channel, I understand from my experience that external professionals convey much more confidence to that individual. Talk about what they are feeling. It is unlikely that you will talk about what you are feeling to someone who can fire you.
Exactly.
Okay. So I would invest in outsiders. It is like an ombudsman channel. This is the company's own ombudsman. Ombudsman channel. Right. I went through a situation during the CLT period that was a program, right. Of the company's grace, place to work and so on. And everyone had to fill out and so on. And we. Right. And at sesm, we asked ourselves, and then if we really tell the truth, won't it turn against us? Right. And since we circulate throughout all sectors, there is a buzz within the company. Oh, that's to catch us. Be careful with what you say, otherwise you might even be fired. So you don't have the psychological security to actually tell the truth. And the maturity of these people who are behind it. Right. Who are there collecting this information. What are they going to do with this information? So if I report to my boss that I'm being harassed to this committee.
To this committee, how are they going to deal with it? How are they going to see it?
Laysan, the sick guy with a signed medical certificate. Right. With a diagnosis. Is he afraid to present it?
Exactly.
Well, I said. You said open channel. I said ombudsman channel. It's a reporting channel.
Reporting channel. Reporting channel, Exactly.
It's mandatory.
Mandatory. What else is mandatory within NR1? It's mandatory. In addition to having this reporting channel. Well, few people know. But let's suppose, Issa, if you suffer a. You have a. I'm trying to find the word. I didn't want to say outbreak. Right. But yeah, you get disorganized within the company because you have a crisis. Exactly. You have a crisis and you start crying at work. Right. Culturally, when people cry, especially if they're women, this is from experience, they're going to label women, right. As crazy or whiny or this or that. Now, if we look at NR1, it's going to ask you how you're prepared to respond to this emergency. Because it's an emergency. A person crying at work, it's not normal, you know. So how are you going to provide psychological first aid? There's also first aid for accidents.
Well, that's within nr1.
Within nr1, all that stuff.
So this is interesting. How are psychological first Aid offered and also about accidents.
Another really cool thing that's in NR1 is how the company handles its work accidents. It also needs to investigate illnesses. So if you had a barn out.
Yeah, I'm from occupational Safety. I'm going to get the employer. Okay. The employer who has an employer, who does not have an occupational safety technician. But it is necessary to conduct an investigation into this illness. Why did it happen? What were the causes, the roots of this person being sick? Right. And what do I do with this worker afterwards? How do I rehabilitate him? How do I reinstate him in the company? Because it is not just like that. Oh, when someone is sick, they fire him. As we see the reality of many. Right. Anyway, so all of this is nr1. It is law. And there is a lack of technical preparation, perhaps from HR managers, perhaps from company owners, to know what are the legal obligations that they need to comply with to protect both the physical and mental integrity of the worker, as well as to protect themselves. Right. From the legislation said that the company does not suffer labor lawsuits and that its financial health remains up to date or. Right. And its reputation is maintained. Exactly. Well, for me, These updates to NR1 are important for everyone. So it is everyone's business. How would you summarize this update to NR1, Lizen?
Fantastic. Like I told you, I see how.
Excited we are, but there are many people who still don't see it that way. For example, that's the problem, right? Because if you look at the numbers of absences and finally the money that the company is losing, and you only see loss, loss, loss. For me, I now see a win, win. Because we're going to take care of this open wound. Everyone is seeing it, everyone is talking about it, we're going to pay attention to it. And consequently, everyone will win. The company's productivity will increase. The employee's satisfaction rate in being in that place will improve. Did you understand just from this little bit, how important this subject is? I'm sure you'll really like the whole episode, so enjoy. Go to the description of this video, get the link, subscribe to the Interiorisa channel and help me share this message with those you care about. See you later, mister.
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