Alberto Savoia: Skin in the Game

Alberto Savoia explains pretotyping, a method for testing whether people actually want your product before you build it. He emphasizes collecting firsthand market data instead of relying on assumptions or focus groups.
Chapters
So I urge all my entrepreneurs to collect your own market data firsthand. Fresh, local, recent, recently collected, and most importantly, your data needs to have skin in the game. What do I mean by skin in the game? If I ask you, what do you think of my idea? And you tell me, oh, Alberto is good. Should I leave my job to pursue it? I say, sure, go for it. Right? You have nothing at risk. Skin in the game means that as an entrepreneur, you're risking, right? You're risking your time, your reputation, your money to go and start a new venture. You're putting your own skin in the game. You want to get skin in the game back from the market, right? And skin in the game can be the market's time, money, commitment, information, reputation, something of value and at risk. Let me give you a very simple example. Susie came up with a great idea, a smart hammer. So you hit the nail instead of hitting your fingers. She goes and asks people, hey, I'm thinking of this hammer. Would you buy it? And some people said, yes, good idea. Other people say, bad idea. Does this count as data? No. Right? This is opinions. Now, in another scenario, she says, well, I'm planning to build this hammer, and if you give me $50 deposit, I will make sure that you get one of the first one. So some people say it's a lame idea. They're dead to me. Just like in short time, you're dead to me. But the other people say, instead of saying it's a good idea, if they actually open their wallet and give you some money, you have the first indication that the market really is interested in your idea, right? You fix an asymmetry before you put in your skin in the game by quitting your job or getting VC funding. Get some from the market. So that's what we call yota. You can quote me on this. It's much easier to get people to open their mouth than to open their wallet. The hardest thing an entrepreneur can do is to get companies and people to open their wallet. I've been told so many times, Alberto, it's a fantastic idea. Go build it. And then when I went to sell it to them, well, yeah, not tonight. We're having a bad quarter. Forget about it. Right? So it's very important. You need to change the way you approach market research from this traditional model of doing market surveys or asking people this question. If we build it, will you buy it? Which is how most market research is done, by the way, right? You ask these questionnaires, you flip it around completely 180 degrees, think about this. If you buy it, we will build it. Now, this seems very counterintuitive, but I will give you example of how, exactly how to do it, because now you're asking, well, don't I have to have a product built before I can see if people want to buy? And the answer is no, you don't build it. You prototype it. This is not a tapo. This is a word. I invented pretotyping because it had to be invented. So strategy number five is pretotype it. What is the pretotype? Well, it's the simplest artifact or technique you can use to collect Yoda very quickly and very inexpensively. So there is a big range between having an idea and the final product that could be years, months, you know, millions of dollars. And the way I see it, prototype come very, very early. A prototype is something that you can build in minutes, hours, maybe a couple of days. And it should cost anywhere from zero to maybe a couple of hundred bucks if you really feel like splurging. Right. A prototype is something that actually works, can do something, and can take a couple of days, couple of weeks, couple of months. I've worked on prototypes for software development tools that took a year and a half just to prove that the thing would actually work. And of course, the products take a long time. So prototypes are things that you can build very, very quickly, literally in a couple of hours. And let me give you an example of pretotyping something that actually got my thinking about this process. About 30, 40 years ago, IBM wanted everybody to have personal computers. But, you know, 40 years ago, most people didn't know how to type, right? Those of us that were around there, you remember, this is how people type. So they figured, no way that people can use computer if they have to learn how to type. Who types? Programmers, writers, and secretaries. Right? Nobody else knows how to type. Nobody wants to take typing lessons. But they wanted to know, well, if we solve this problem of speech to text so you can just speak to a computer, will people actually buy our product? So they did something very clever, an experiment. They brought people in the room, they gave them a microphone, a monitor, no keyboard, and told them, look, speaking to this computer, we have a prototype of speech to text. And people spoke into it. And magically, the computer did whatever people told them to do. Of course, this was not possible those days. Even the fastest computer couldn't handle this. So what was happening? Well, in a room next door, one of those amazing people that can tap as fast as you can talk was actually transcribing everything that was being heard through the computer. And I tell you, as an engineer, this example kind of really messed up with my mind because if you go in, how many engineers here. Yeah. How many, they use soldering iron, et cetera. So if you come to an engineer said, alberto, we need to build a prototype. I said, great, fire up the compiler or the soldering iron, right. I thought, this is not a prototype. They're just pretending that they have something to work. So in fact, I created this first word, pretendotype, because I knew this is not a prototype. It's not like IBM was planning to breed a race of small tapis that they fit inside boxes and you feed them cheese and crackers through the floppy drive, right? So it's not a prototype, it's something completely different from the end product. And then I shrunk the word to pretotype because it's easier to pronounce. But remember, pretotype means before a prototype, but also use your imagination to pretend. So what IBM learned is that before the pretotype test, a lot of people thought, of course, we want a speech to text computer. Now, if you try to actually use a speech to text computer all day without a keyboard, your throat gets sore, the room gets very loud, and you cannot dictate or work on confidential things like fire. Bob. Oh, sorry, Bob, didn't know you were around here. Right. So in thoughtland, speech to text was a sure winner. When people actually tried it, realized it was not. So this is an example of what I call a Mechanical Turk prototype. And these days everybody's talking about robotics and AI. Before you spend four years and $40 million to create some automated pizza maker or something, something else, you can use human beings to simulate that behavior. It doesn't scale, but you can learn if people would actually use it. A prototype with a noise, something you typically build to figure out, can we build it? How long will the battery last, how will it work, et cetera, et cetera. It basically asks the question, how do we build it? Right? And here's the secret. Most of the time, you can build it. Now, if you tell me, I have an idea for a time machine, you know, I call the guys with the white coats and tell you, you probably cannot build it, but most of the ideas people have are buildable. A pretotype asks different questions. It asks you, should we build it? Will I use it? What will I use it for? In other words, pretotype asks the idea. It asks, is this idea the right it? Something that if I build competently will succeed.
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