Bob Sutton explains how power changes the brain. Research by Deb Grunfeld and Dacher Keltner shows that powerful people focus more on themselves, pay less attention to others, and ignore rules. Mark Hurd at HP is a real-world example of how success can make these problems worse.
Now, to make matters worse, it's bad enough there's asymmetry of attention. Another thing that makes it difficult to be in tune with the people that you lead or that you lead or for leaders to be in tune with their people is something that I call for shorthand, power poisoning. There's now a large literature, a couple hundred studies. One of the main researchers is a woman named Deb Grunfeld who's at the Stanford Business School. Some of you may know her. Another one is Dr. Keltner and at my alma mater and Tom BYers Alma Mater, UC Berkeley. And to give you sort of a shorthand, I could go on and on. But essentially independently of personality, when you put human beings in power over other human beings, three things happen pretty reliably. One, they focus more on their own needs and concerns. Two, they focus less on the needs and concerns of others. And three, they act like the rules don't apply to them. There's also some bits of evidence that are more indirect. This is experimental evidence that when performance is really great for a CEO or a senior executive, that's when they especially become clueless, self absorbed and act like the rules don't apply to them. And to get in trouble. Since part of my, I believe as a tenured university professor, I should say what I want, since it's harder for me to get fired than most people. Let's look what happened to our friend Mark Hurd at hp. I don't know what happened. I'm sure he. Maybe he did not have sex with that woman, to use the Bill Clinton line. But something funny happened. Sex and something funny happened with, or attraction at least, and with the expense report. It happened right at the time where HP was doing absolutely awesome. He was about ready to get $100 million contract. And that's sort of a warning for everybody in this room. When you become successful is when you should be especially wary. You're going to turn into an idiot. And there's a lot of evidence to support that.
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