Maintaining Values as You Grow - David Allemann (On)

David Allemann talks about keeping your company's values intact as it scales. He stresses hiring for mindset and generational values, not just skills, so your team stays aligned when you're no longer in every room.
Chapters
All of this wouldn't have been possible without this incredible team. And let me tell you a little bit how we built this team, because I think that's important for any one of you who's at some point starting a team, leading a team, probably starting your own company. So when we started out, we were already a team. So we were three founders. And we said, we hired our first two team members and we felt, hey, it's an amazing culture in this small team. So we said, hey, for every person that we're going to hire next, we're going to do interviews and they have to interview with all of us. And so that, of course, broke when we were around 10 people, because it's impossible. But we had cultivated a spirit of, hey, we want to have very clear mindset and not just primarily skill set in the people we hire. And so that happens to this day. We noted down our spirits that guide us because we feel that's what is present in that team. And it has become generational because now when our latest generation of team members hires the next generation of team members, they basically go back to these spirits and ask, is the explorer spirit there? Something that we talked at the very beginning, is the athlete spirit there? Something that's very close to innovation? Because athletes, when they win, they have to get up the next morning and start to train again. So thinking about failing innovation, innovation and getting up the next morning again to do the next prototype. And so these spirits together with the positive spirit and with the team spirit, they all have to be there. And we probe first and foremost for these spirits, because we feel whenever you write, you go into a company headquarter and you see excellence written somewhere on a wall, you're probably not going to believe that it's really there or that this makes something happen. So it comes through people. And by bringing the right people around you, we feel you have, you have a shot at building a great culture that then is not just there as your first product, but it becomes generational and these next generations build the next product, because products are probably there for five, 10 years, depending whether you do a digital product or a physical product. But the team is there in eternity if it becomes generational and if really kind of that spirit is present in the team. So I would urge any of you who build a team first and foremost to think about who do I want to have next to me if I scale really, really fast, and if I have to scale product, if I have to scale geography, if I have to scale channel like retail, direct to consumer probably even wholesale. You need a lot of shoulders and don't pull everything to yourself, but make sure that you have amazing people around you. I have to tell you, that's not always easy. For me, that was hard because when you're starting out and you're building your baby, then sometimes it's hard to let go. So I went out and built all the factory relationships at the beginning. And then at some point, despite having built all of this, I had to let go and say, hey, now I hand over to Mark, who's going to continue to do that at the beginning. That is hard. Or when you have built products or when you have launched a digital experience, or now, lately, retail, and you have to hand that over to a team, to the next person. If you're a builder, that's sometimes hard. But I learned that I have to let go because it creates so much space. First of all, it creates space for the team to have to take over and not always somebody watching over your shoulder. It's very hard to lift the explorer spirit if somebody watches over your shoulder, but then also for me to create space for the next thing. So if you want to create the next thing, if you're really on that journey, let go to create that space for the team and for yourself.
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