This content was created by GHION.AI . This content was uploaded by GHION.AI . This is a YouTube video titled "Tim Kentley-Klay: Eliminating Blind Spots" created on May 17, 2017. It features Tim Kentley-Klay discussing the importance of addressing unknown unknowns in business, particularly in the context of Zoox, by bringing in domain experts and advisors to mitigate risks and accelerate progress.
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I don't mean to be cute, but I think the biggest risk is actually unknown unknowns in the abstract because they're the things you don't see that really hurt you. Looking back, one thing I've been learning leading with Jesse Zooks is it's really important. The game almost, in a way, when you're starting a business, is to bring into the company as fast as you can, domain experts to expunge those unknown unknowns. Right? That's really important work because it only lets you go faster. It'll stop you from colliding into something you didn't see coming. So I think for me, that's really important is the culture of the company. Who do we have around it? Not just the board level, but advisors. We have tremendous advisors around Zoox. We have people like Karl Bass, who was recently the CEO of Autodesk. We have Gonzalo Ray, who's the CTO of Moog. We have Andrew Howard, who's a senior software engineer down at SpaceX. People that have shipped a lot of product in very advanced systems that are giving really good advice to what is a young team at Zoox. I mean, we have over 60 doctors, PhDs, postdocs from around the world working on the computer science aspects of what we're doing at Zoox. And so I think that's really important in the abstract is to get rid of the unknown unknowns as fast as you can. And part of that is also being pragmatic rather than having a lot of conversation based on first principles that's rational and academic. It's like, well, let's just put something on the vehicle and go out and test it and get some data and let the data speak to what's important and de risk the business.
