A founder wasn't the right leader anymore, so someone had to tell him. The conversation worked because they created psychological safety first, then searched for a new CEO together. Emotional intelligence means reading the room and staying curious instead of defensive.
Chapters
EQ does not mean hiding from the hard conversations. It's the exact opposite. It means going toward these hard conversations, right? So in this case, we sat down with the founder and we were very open about it. And we said, hey, look, like, you built an amazing company, but going forward, it's not really working right now, right? So is like, are you feeling the same thing, right? And interestingly, in this case, the founder knew it too. More often than not, the founder or the individual is feeling the exact same thing. So again, it was kind of a release valve for that person. And what we decided to do was say, let's look for a CEO. Here, you take this position. We'll actually look for this person together, and let's see if we can build this company in a little bit differently, right? But these conversations come up all the time, and the best way to handle it from an EQ perspective is to actually have trust and be open about it. But you can't do it unless you create that safety net to start.