VC Case Study: A Pay Equity Complaint

A board member faces a pay equity complaint and must decide how to handle it. The case explores ethical considerations and what leadership should do when employees discover they're paid unequally for the same work.
Chapters
So I'd love to do the final little case here that we have. This is a bit of an ethical case, and here's what it is. An employee of a company that you're on the board of sends you an email saying that they believe they are not being paid equally or equitably. Do you, one, call the CEO to share the context of the email and let them take it from there, say, hey, listen, I got this. Figure it out. Do you respond immediately saying you're sure they're mistaken, but you'll call the CEO promptly to talk about it? Or do you request that the CEO provide all the salary information across the company so that you can do an audit and follow up with the employee directly? So what do you do? Give it five more seconds. This is an interesting dilemma. This is, again, sort of like, how involved are you in the company, and what sort of role do you play in these very important decisions? All right, let's see what people have to say. And while we're waiting for the poll numbers to come up, Annie. Oh, look, here we go. So. Oh, interesting. So just about the smallest group says, respond immediately and say that, you know, the CEO was. Say that they were mistaken and talked to the CEO. So 16% say that, but 39% say, request the CEO give you all this information so that you can look at it directly. And 45%, so almost half say you should call the CEO to tell them and essentially let them take it from there. What do you do?
Okay, so the answer I give here is one, this is an example where you respect the role of the CEO. You call the CEO and you say, hey, I just received this email from this employee, and this is their concern that they have. You need to address it with them directly. The caveat that I will add to that is number three is something that should have already been done, and it doesn't necessarily need to be done in the form of an audit, but a conversation early on with, how are we hiring? Do we have salary bans? Are we sure that the people that are doing the same jobs at the company are being paid the same? This is. You know, I should. We should have started with Tina, too. All five of these are real examples that I have lived through, including this one. Both as an investor, as a manager, and as an individual. Not that I sent an email to a board member. I chose not to do that, which I would also recommend not doing, but the knowledge that you are not being paid in the same way as your peer, and what do you do about that? And the answer is that the leadership of a company is responsible for that. And as a board member, we're responsible for ensuring that that's happening. This is something that historically has not, I think, been talked about as openly as it should have been, but is increasingly a topic that I would like to say, certainly of my companies, but I would like to say more generally, is certainly a topic that people care a lot about.
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