Alastair Wallace shares a story about a disciplinary meeting that fell apart because he wasn't prepared, then got overturned on appeal. He introduces the OCEAN Conversation Map, a framework to help you plan difficult workplace conversations. Get the free template at leadershiphack.com.
Are you a planner or a chancer? I used to be a bit of a chancer till I got my fingers burnt quite badly in a disciplinary where I wasn't prepared and it got overturned on appeal. I felt really stupid, I looked pretty stupid, and the person I was disciplining and their union thought they'd got one over on me. Bad, bad, bad, Wallace. So, the hack here is the old Cub Scout motto: be prepared. You wouldn't do a parachute jump without checking all your kit first to prevent anything going wrong, would you? Work conversations are much more successful if you know where you're going and how you're going to get there. My OCEAN Conversation Map is the ultimate sat nav for navigating and planning difficult conversations with people. Go to leadershiphack.com and get in touch for my free OCEAN Conversation Map template. You are very welcome.
