2:01

In this concise talk, the speaker explains why traditional extrinsic rewards like salary and bonuses are insufficient for sustained employee engagement, emphasizing that they only ensure attendance, not motivation. After meeting basic needs, people seek intrinsic drivers—autonomy, mastery, and relatedness—which foster a sense of choice, competence, and belonging. To tap into these drivers, the speaker proposes a simple three‑question framework for managers to ask their team members: (1) three things they like about their job, (2) three things they dislike, and (3) three actions the manager should do more or less of. By gathering honest feedback at an appropriate time and making even one or two small adjustments, leaders can demonstrate care, improve engagement, and reduce demotivation. The speaker encourages viewers to try the method and share results.

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