Allison MaslanCEO & Business Scaling Expert | WSJ Bestselling Author

How Does Your Customer Journey Look Like? 🤔👥

5 Sept 2023

Watch on YouTube

This is a YouTube video titled "How Does Your Customer Journey Look Like? 🤔👥" featuring Allison Maslan speaking about customer engagement strategies. The content, created in September 2023, focuses on ways to show appreciation to customers through personalized gestures like thank you videos, discount codes, and gifts to maintain visibility and strengthen customer relationships.

It just shows your customers that they're your ambassadors, you know, and that they feel they know that you care, that you're thinking about them, and that they're important to you. Sending a thank you video, sending a discount code for members only. You can do awards, you can be introducing them to people, gifts, all kinds of things, like, really have fun with this. But I will tell you, the more that you can get in front of your customer, the better. Even if they had a great experience with you, they're going to forget because they're busy, distracted, and there's all kinds of other things. So if you're not visible, they will forget about you. So you want to find ways to always be showing appreciation to them and let them know that you care.