How to Upgrade and Use the New Gupta Program App 7.0 - Q&A Replay

Okay. Welcome back to our second part of our Facebook Live, where I'm going to be answering any questions that you may have in terms of what we've covered about the new app and the new platform, the new member area. And of course, remember that a lot of our questions can be answered by our team. So please email infouptaprogram.com and they'll be more than happy to answer any questions that you may have, any concerns that you may have, and support you in your healing journey. So please, in the comments section, just on Facebook, by the way, not on Instagram, but on Facebook, please in the comments section write any questions that you may have and I'll be able to answer those questions right now. And as I said, the common question that we've got is what happens if I'm already a member of the Gupta program and I'm joining this new platform and I want to renew in a year's time. And as I've mentioned, the renewal is going to be $349 each year, which works out as $29 a month, which we feel is very reasonable for the numbers of community interactions that you're going to get. We think it represents great value for money. But if you were on the old platform and you wish to renew for $50 in a year's time, we will be giving that more restricted option available to you as well, because we understand that people do have financial restrictions as well. Okay, so the comments section, please do what's in the comments section of the the Facebook page, please do ask your questions and I'll be able to, to answer those. And I can see one question that has come up is if I buy the New Gupta program 7.0 or I upgrade, does the same book apply? Yes, it's the same book and the same floor chart that applies as before. So you don't need any new materials in the post. It's the same materials as you would have received in any case. Okay, good. Yes, Leonie, this is the live Q and A for asking questions about the launch of the new platform. Another common question that we often get is, in terms of this new platform, will my webinars be included? And as we've said, in terms of the webinar series, you will have access to the next three webinar series. So normally you only have one included in your subscription. And after a year, if you renew, you don't have any further subscriptions that give you access to the webinar series. But in this particular case, you will have access to the Next three webinar series. So as long as you have an active subscription, you can always join the next one and the next one and the next one. Okay. So this is a great way of keeping up with the material because many people find that it's actually the second or third webinar series that they attend that they really get it. Sometimes with this type of material, we don't actually get all of the content straight away. It takes time. And so when we listen to this material again and again, especially we've got brain fog. Only then do we fully absorb and turn that knowledge into practical wisdom for our day. Laurie says, I was able to convert my old account online and in the app. Fantastic. Anne says, I use my computer to watch the program. Will that still be okay with the 7.0 as well? Yes. Many of us would like to actually watch the videos on a larger screen, perhaps a larger computer monitor. And therefore you can log into the app on your tablet or phone, but you can also use the same login details to log into the new member area. So it's on the website, it's labeled new member area 7.0. You can use that same platform to watch all of the videos on your laptop. And now, will the app not cut out after 20 minutes? I know that they say phone settings, but that doesn't happen on other apps. So as far as we know, it depends on the individual device that we have. And especially with Android, each device is unique. Now, when you're listening to the meditations, you'll need to keep the screen on, as we've stated in the instructions. So when you're listening to a meditation, simply keep your phone screen on, perhaps have it plugged in so it's still charging as well. And for the duration of a video, generally, most phones, the screen will remain on and you'll be able to listen to the meditation. Okay. Leonie says will the new community forum be as heavily moderated as the Facebook page? Okay. We understand that sometimes it can be a little frustrating for people in our forum because we do have a set of guidelines. But those guidelines are super important because obviously when people have these types of conditions, they have a stimulated or overstimulated nervous system. And therefore, when people are posting in quite stimulating ways in terms of going very deep into their story or their symptoms, or for instance, they are mentioning other things that they're using, this can actually be quite triggering for other people in the forum. And therefore, yes, we do moderate our forum in terms of the posts and the things that people say, because we find that actually the feedback on that overall is very good. And I do understand that if you've had a post that's been edited or you can't post it in a particular way, please just trust that we've been running this for many, many years and that we found a formula that we find works for most people. So if the moderators ask you to edit your post, please, you know, follow their instructions and that would be best for everybody. Paula says, do I upgrade on the laptop or do I have to download the app and upgrade on the app? Yeah, very good question, Paula. So you can either. So the first thing you have to do is if you're going to be upgrading, and that means that you've already got an existing Gupta program paid membership and you are upgrading, you can only do that particular upgrade through the website. And last Monday you would have received an email which goes through step by step instructions of how you can upgrade. So please follow these instructions through your laptop PC or whatever. You can't do that. Or a browser, you can do that through a browser as well. Then once you've done that upgrade process through a browser, then you can download the app and log in with the same credentials that you've created. And Lori has very kindly pasted some of the information about how you can upgrade. So thank you for that, Laurie. Much appreciated. How long do we have before the old platform actually closes? Well, we aren't going to just cut off the old platform, so we're going to make sure that pretty much everybody is comfortable in upgrading to the new platform and has done so. And the people who are remaining, we will contact you and try and understand why you haven't upgraded yet. So for the foreseeable future, certainly for August, the old platform will be available so that it's a gentle transition to the new platform. And please remember that your notes from the old platform, please download them because in the new app it's not the same notes system. And so if you've written notes on the old sessions, please do download your notes. So there's a click on notes on the left hand side. You can download all your notes and print them out so you have them for reference before we close the old platform. Susan, thank you for your message about the webinar series. Yes, there was a webinar series that was supposed to start on July 24, but because we were launching the new app, we've now delayed that to August. So that new webinar series starting in August is exactly the same webinar series that you were given access to that was starting on July 24th. So on the new platform, simply click going on the new webinar series, and then you'll be automatically added to that, which starts, as I said, Monday, 14 August. Okay, so just seeing if you have any more questions. Yeah, so Laurie's saying I do see that in the website profile, you can list your condition. I have multiple, but there is only space for one. I chose the one that affects me the most. Yes, good question, Laurie. You know, we actually, the system only allows you to put your primary condition. Now, as you can imagine, it can be a bit overwhelming if you're looking at people's profiles and they're listing, you know, five different conditions. So you just list the most important condition, the primary condition that you are experiencing. Great. And yes, just to be very clear, for those of you who are upgrading from the old platform, the old paid platform, you can't upgrade from the old paid platform through the app. You must do it through the process on a browser and then you can download the app. But if you're a free trial member, it doesn't matter if you're a free trial member and you didn't have a paid membership, you can simply go to App Store and play Store, search Gupta program, download the app, login and create a new account. Sorry, you don't log in. You create new account. Create a new, brand new account, and you'll have access to Gupta program 7.0. Joanne says, I'm an old video member. How do I renew? Yes, please follow the instructions that are within the email that you would have received last Monday if you didn't receive it. Please email our clinic@infooptaprogram.com and they will explain to you how you can renew. Merilee says, how do I delete the old app? Yeah, so we did have an old Gupta program test app. Now, the way that you can delete an app in the email that you would have received last Monday, in the first section, it does give links to how you can delete Android or iOS apps. So you can delete your old Gupta program apps, so you're starting with a clean slate, and then you can download the new app. So instructions are there. All I know is for the iPhone, you simply click on the. Keep your finger pressed on the old app, a little X will appear. Click the X and then you can delete the old app. Jerryanne asks, so regardless of how long we've been retraining, we're creating a new account on the new app that's correct. Yes. So it doesn't matter how long you've had the old program, everybody's going to be creating a new account on the new app and will be given one year's free access. Yeah, you have a current paid account. Now. If you've attended the webinar series in the past, you'll notice that we have in the app uploaded. This is if you're a paid member. We have uploaded the recent webinar series onto the system terms of the recordings. And because you will now have access to all future webinar series, those webinar series are the ones that I would focus on. So I don't think there's a benefit in now watching old replays from one or two or three years ago. It's better to now focus on the new webinar series. So we have got the recordings for the previous one that just finished recently, and you'll have access to the new live webinars and the recordings the next three webinar series this year. Yes, the new 40 minute soften and flow exercise will be on the new platform, so you'll be able to access it. And yes, the 40 minute soften and flow is within the regular, as in the premium membership. Can I use the Meditations Offline? And if not, can I still buy a USB key? Yes. So when you purchase the program, when you upgrade on the website, you'll be given an option to actually purchase a USB key if you want to use the Meditations offline. So that facility is still available. And people are asking the Soften and Flow and the Acceptance and Surrender meditations, they're not in the regular membership. Now, I believe that when you say regular membership, you mean the Free Trial membership. So the Free Trial membership does include a number of Meditations, but it doesn't include the Soften and Flow and the Acceptance and Surrender, because we do feel that those are specialist meditations, specifically that you listen to once you've been through some aspects of the program. So you need to have watched some of the premium content before you access some of those types of meditation so you understand the context of them. So those are only included in the premium membership. Okay, Diane, just noticing that the video is breaking up every now and then. Apologies for that. If you've been experiencing that, we hope that that will be remedied in the recording. And once again, for those of you who are already on the app, there is a simple way of inviting others onto the app as well. And the benefit of that is, once again, if you've got friends, family who enjoy listening to our meditations. Everyone can benefit from meditation. We know it's one of those powerful ways of relaxing the mind, improving our health. You can invite them to the app. And secondly, once we stop regular Gupta size, they'll be able to join those 15 or 30 minute healing sessions with us live on Zoom. A great group intention for us to come together. So a great way of inviting others. And as you may have seen, in terms of inviting others to the program, if you do invite 25 people to the app and they download the app, then you actually get your next year's renewal for free. So that's a great way of inviting others and also a big thank you from us for doing that. Yes, in terms of. In the past we didn't offer that particular option in terms of when you were inviting people, but there is a, an affiliate scheme. So if there are people that you'd like to invite, then you can also join our affiliate scheme as well. Katie says my cortisol is through the roof from lunchtime onwards and upwards. I do all of the things to help, but it seems autonomous autonomic. Have you any extra suggestions to help? Well, you see our cortisol rhythms for a normal person, they increase in the morning and they gently tail off towards the evening to allow us to sleep. But with these types of conditions, when we've got an oversimulated nervous system and immune system, then actually many people observe the opposite, that there are low waking cortisol in the morning and it seems to fluctuate through the day and actually not have a nice degradation in the evenings. And this can impact on our sleep. And therefore there's no one specific tool I have for you. But the overall brain retraining allows some of these systems to come back to balance. So that's our cortisol systems, our melatonin systems, which are supposed to increase in the evening, all of these things generally come back to balance. So what I advise you, Katie, is to follow the Gupta program as normal. And over time, people find that a lot of their neurotransmitter patterns, their hormonal patterns, seem to balance out and even out as they go into this deeper state because the brain's not so overstimulated. So that's what I would suggest on that front. Great. Well, I think we'll wrap up the Q and A here, so thank you for joining once again. Please do join us for our Facebook live tomorrow, Tuesday 25th July, which will be all about the long Covid study paper. You can find it on our website guptaprogram.com long Covid study and there you'll be able to find details of the study there. And as I said, it's the one of the first, I think kind of randomized controlled trials really showing that something can be effective to treat Long Covid. I think there are other things out there, but this is the first in the area of neuroplasticity that we know of. And the study showed that after three months the Gupta program was four times more effective at reducing fatigue and twice as effective in in terms of increasing energy levels. So here's some objective evidence that you can actually use this program to support your healing recovery from Long Covid. So please do spread that information around Long COVID support groups amongst family and friends because we all seem to know somebody who has Long Covid and let's see how we can really impact on the lives of the millions of people around there suffering with this condition. So thank you for watching and look forward to seeing you next time. Thank you and goodbye.