New to F&I and feeling thrown to the wolves? I almost got fired in my first six months.
Adrian Anania, who coaches dealerships, shares three moves he'd take starting over in F&I after nearly getting fired. Write five minutes after each deal on what worked. Change your script one word at a time. Review patterns every ten deals, not one.
Chapters
More from Adrian
"What's it gonna take. When can we get you in this?" That's not closing, that's begging.
A high payment customer walks in with a pre-approval from their credit union. Most managers panic
You are the author of your own story. Every deal, every choice in the box is a page you're writing,
Every new manager walks toward the same hole. No real training. No loop. No one watching the deal
You bought the best training program in the country. Six months from now, it won't matter.
Someone drew a fancy graph on a whiteboard, capped the marker, and called that my F&I training.
Most of your PVR is won or lost in the first six minutes, before the customer ever sees the menu.
