Adrian Anania tells F&I managers that the top 1% don't work longer hours, they focus on a few repeatable tasks: transferring trust, conducting surveys, and presenting the product menu. Everyone else wastes time on break-room chats and busy work while staying exhausted.
Chapters
The F&I manager who worked 12 hours will always get beat by the person who left at 5. It's simple. They're going to get beat every single time because they think busy work and being busy equals more money. It doesn't, because odds are they're spending more time in non-income-producing activities. They wait too long in the break room. They're in the huddle just talking about whatever, and they're talking about their favorite sports team. They're not tactically going after their day to work on income-producing activities. You know, the top 1%, they do very simple tasks every single time, and they always execute, and they're always consistent. They look at their— how they're transferring trust from the customer, how they're doing their client survey, how they present their menu. That directly goes to the result. When you're not doing that, you're never gonna get where you want to go, and you're gonna keep working more hours, and you're gonna bring that exhaustion home to your family until you figure out that the job should get easier day after day, you're never gonna get to where you need to go, and you're never gonna have that feeling of freedom in your life.