Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

Are You Getting Overcharged on Parts? 💸

6 Jun 2025

Watch on YouTube

Short YouTube monologue (June 2025) arguing that many contractors are overcharged when buying parts (speaker cites 37%), that small per-item markups compound over repeated purchases, and that technology to detect/prevent these overcharges pays for itself as an investment rather than mere peace of mind.

37% of contractors get significantly overcharged for the parts that they purchase. Wow. For. And because it adds up little things. I'm buying a disconnect. It should be $12. I pay 16. But I buy three of those a day, every day. Right. And so this technology should pay for itself. You're not buying it for a peace of mind. It's an investment to pay for itself. Because what's the chances you're being undercharged? Let's. Let's be honest. Right. You know, wouldn't that be nice? But I doubt it.