Short excerpt from a June 2025 YouTube video in which Brad Hall gives a motivational message to Australian plumbing businesses: urging them to implement best practices taught by peers (Tom, Ellen), adopt Service Titan 2 and its features (notably Dispatch Pro) at a high level, and apply incremental changes that build business momentum ("flywheel").
I mean, you've just got to implement what people are telling you here. Like, you've got fantastic speakers like Tom, Ellen, they've done it before. And if you implement the things that they teach you, if you implement Service Titan 2 and use all its capabilities to the highest level, it just starts with going back to your shop and putting those little things in place. And if you do that, it's a bit like the flywheel, you know, the momentum starts to build and it's slowly. It's like one thing at a time and you just level up, you level up and you level up and it just keeps growing from there. So specifically, it's good to hear that the Dispatch Pro and those sort of things are going live in Australia. I mean, that's all we use it at our shop. It's extremely powerful. You start with that one thing and you're already moving forward.