Contractor Approved: Rainforest Plumbing & Air on why they use Marketing Pro and Dispatch Pro

We are Pro product users. We are on Dispatch Pro, Marketing Pro, and Scheduling Pro. Our overarching goal with ServiceTitan is to bring as many different softwares into one as possible. So we don't want to be going out to all kinds of different third parties to do different things. So. So as much as we can bring under that same service titan umbrella, we want to continue to do that. So Marketing Pro, for one, is something that we were accomplishing more or less the same thing, but just with like three or four or five different services. But we can manage it all in one panel and it's working with our data so nothing gets lost. We've been able to capitalize on tons of open opportunities because again, servicetitan knows, for example, how many unclosed estimates we have floating around. And we can just, with a click of a button, send a text message campaign and offer, you know, 5% or 10% savings if you accept it right now. And they can do that right then and there. So that's Marketing Pro. Dispatch Pro is next level. We've been able to empower our dispatchers by offloading a lot of the heavy lifting of assigning and choosing which technicians to run which jobs, and instead allow the system to take care of that and our dispatchers to focus on checking in with technicians, being a support for them and doing those more human things while Dispatch Pro handles the other stuff. What we're excited to see is leveraging two different Pro products together. And so in this case, Marketing Pro can surface a campaign to a customer and then they can click it right away. And Scheduling Pro allows them to book the job right then and there. So when they talk to each other and leverage the power of both those Pro products, it's a great experience, both for us and for the customer.