Video discussion (May 2025) between Bobby Fischer (VP, Partner Programs, GAF) and Connor Thielman (Chief Business Officer, ServiceTitan) about a new partnership. They describe how technology—AI, cloud, and mobile—will drive a step-change in the roofing industry over the next 12–18 months, and explain the partnership rationale (scale and industry leadership) and mutual goals to help contractors grow.
I'm Bobby Fischer. I'm vice president of partner programs with gaf.
I'm Connor Thielman. I'm our chief Business officer at Servicetitan. Couldn't be more excited to be working with gaf, the premier industry supplier in roofing.
We're at a point right now there is going to be a step change in this industry where contractors are realizing they need technology to get them to the next level. We're going to see a big change over the next 12 to 18 months of people really embracing technology to help them grow their businesses.
The role of tech and roofing is to first and foremost improve people's lives. We think that technology helps improve the way in which you do work every day. We want to give you opportunities to grow your business faster using technology. The best of AI, the best of cloud, the best of mobile to improve your business and grow revenue.
The reason why GF chose Service Titan as our preferred CRM is. I mean, in one word, it's scale. 10 billion in market cap. 3,300 employees, 10,000 customers. This is the kind of partner that we can trust and grow with with our customers.
We chose GAF because we think they are transforming the industry.
When our best contractors become better business people and run better businesses, the end customer, the homeowner, our real customer, benefits from that.
It feels like there's a kinship between Service Titan and GAF that really drew us to each other. The best of the best roofers use GAF. The best of the best contractors use ServiceTitan.
