A1 Garage's dispatchers use Dispatch Pro to automate job routing and spend less time on logistics. The software matches jobs to technicians by skill, letting dispatchers focus on customer calls and quality checks. Longer jobs and higher conversion rates have boosted revenue.
Before Dispatch.
Pro, it.
Was super time consuming, routing and double checking routes and making sure we were being efficient. The dispatchers.
Love it because it's saved.
So much time so they can reach out to customers more and give them that really like a one service.
Dispatch Pro has given.
Us that time now to actually really dig into jobs quality check.
Because it's.
Automatically routing the jobs for us.
So it has saved.
Us tons of time. Dispatch Pro has helped leverage the strengths of the technicians based off their skills. So if a technician.
Is better at.
Selling doors, we use.
The skills so.
That he automatically.
Gets door.
Quotes assigned to him. We have seen more prolonged jobs on technicians, so that means they're definitely going over the options with the customers. They're definitely converting those jobs, and I've seen a huge impact with that.