Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

How AI Can Transform Your Service Business #ServiceTitan #HVACContractor #AIAutomation

15 May 2026 · 0 min

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A service business owner explains how they went from fearing AI would replace them to using it daily. AI made their work easier and let them handle more tasks, they say. The technology enhances their role rather than threatens it.

Has your perception changed over time? Uh, yeah, I think I'm probably one of the, uh, the originals out there when, when AI became part of the business, fought back and said, no, it's not taking my job. And it's one of those, when you learn how to work with it, you realize the value, um, that it brings to the table. And, and really it's not taking my job, it's making my job so much more easy so I can pass, you know, cast a much wider net on, on what I look at day to day. I love it. I love it.