Chris Hunter and Ryan Deschaise of Chesapeake Electric discuss how electrician software cuts costly callbacks. They share a callback cost calculator, the DispatchPro settings Chesapeake uses, and a workflow that verifies work on-site before the crew leaves.
Chapters
Hey, what's up? It's Chris Hunter. Just finished up an awesome webinar with Ryan Deschaise of Chesapeake Electric. This dude is amazing. His business is amazing, and he shared the true cost of callbacks and really what we got to do to prevent these things. So hope you can check it out because in this thing, Ryan also shares a lot of tools, including a calculator. So you can actually calculate the true cost of a callback. Plus, he shared all his dispatch settings that he uses with DispatchPro, plus the process he uses to really not only prevent callbacks, but also how to use a debrief to help verify what was actually done in the home along with FieldPro. He uses both of those together. So is it worth 45 minutes? I think it is. Hope you check it out. Lots to learn there, and I think you'll love it. Thanks.