Lance Bachmann sold his HVAC company for $20-27 million without ever doing HVAC work himself. He credits ServiceTitan's dashboards and KPIs for making the business manageable, but says the real bottleneck was always finding people willing to execute.
Chapters
Service Titan, why I'm so convicted Service Titan, and the reason why is I just, no one's gonna buy me. I'm so convicted to Service Titan because it changed my family's life. Like, that's the part people don't understand, right? Like, I think people overthink things, right? For me, I'm a real simplistic guy, right? I went on Service Titan with my first HVAC company. I sold it for $20-some million, right? I walked away close to $10 million that day. I never put it HVAC system in. I never sold HVAC, I never repaired HVAC, I never even dealt with Trane or Carrier or Rheem and the suppliers. Michael did, right? All I did is help put the systems, the processes, the sales things in place, and ServiceTitan gave me the KPIs to see. It's just business intelligence, it's numbers. Like, it's just so simple to run a business if you just watch numbers. It just really is. Like, it's just Really, really simple. The hardest thing to get in business is leaders and people that want to do the job. So if the numbers are the easy part, well, ServiceTitan gave them to me.