How Phone Call Recap Saves You Hours!

Here's a demo of what Phone Call Recap does, so here we're in a job in Service Titan. Now, anytime there's a phone call that's attached to the job, you'll get an entry that looks like this and you can play the phone call. But who wants to listen to nearly an 8 minute call? So phone Call Recap takes that recording, transcribes it to summary and sentiment that's either positive, neutral, or negative, and drops it back into the job like this. Whenever you have a negative sentiment, this may be a customer who was upset, so that information is sent to your email or your favorite team chat for review. This leads to happier customers and saves you those one star reviews.