Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

How to 4x HVAC Sales Closure Rate

10 Sept 2025

Watch on YouTube

A first-person YouTube monologue where the speaker reports quadrupling their HVAC sales closure rate after using a tool called SalesPro to record sales calls. The speaker describes convincing a colleague to enable recording, who then closed three of four jobs the same day, and emphasizes that call recording changed their view of SalesPro and customer service representatives (CSRs).

My closure rate has quadrupled. I want you to put it on. And my other sales guy was like, I don't need it. And he put it on and literally went out and closed three out of four jobs that day. And I was like, mic drop. He's like, why? I wasn't really recording. I'm like, you totally were. So it's like we get in our head about being recorded, but, my gosh, I am, like, a believer. And it has been an amazing. It's just changed the way I think about SalesPro, and it's changed the way I think about, like, our CSRs.