A short YouTube demo (uploaded by Bill Brown) showing a tester engaging with Marissa, an AI voice assistant used by Pantheon HVAC. The transcript excerpt captures Marissa greeting the caller, acknowledging an air-conditioning problem, and responding empathetically while the caller asks about service visit cost. The clip demonstrates AI customer-service handling of scheduling and pricing questions.
All right, so I'm here at Free to Grow, and they have this demo line that allows me to call their AI Voice. So let's check it out and see how it works.
Thank you for calling Pantheon H vac, Electrical, plumbing, and garage door. My name is Marissa. I am a digital assistant capable of answering your questions or getting you on the schedule within 90 seconds. How can I make you smile today?
Yeah, I got up this morning and it was hot in my house, and my air conditioner's not working. I think I need somebody to come out.
We can definitely help with your air conditioner not working. I'm sorry you're dealing with that, especially on a warm day.
Yeah, well, how much does it cost for you guys to come out? Because. Yeah, I mean, I didn't see your service fee, so. How much does it cost?
That's a great question, and I completely understand wanting to know the cost before scheduling.