ServiceTitan's field service software tracks technician performance in real time through the Technician Leaderboard and Mobile 2.0 dashboard, showing metrics and training tools to help managers improve productivity.
Do you want to both track and inspire technician performance? Now you could do just that with two of ServiceTitan's fully integrated solutions in the office. The Technician Leaderboard tracks your technicians against a variety of metrics such as conversion rate, average ticket revenue and customer satisfaction. Now owners and managers have real time, high altitude perspective into their entire team's success. Additionally, one click delivers more insight into an individual tech's performance for specific jobs across any time period. Display the leaderboard on the TV screen in the office to inspire friendly competition and conversations about best practices among techs. Soon, ServiceTitan can push that performance data right to a text tablet. Running ServiceTitan Mobile 2.0, the technician dashboard lets technicians see their performance metrics and how close they are to reaching their goals so they can make the necessary adjustments to achieve them while out in the field. Also built into mobile 2.0 is a powerful training tool called the Content Portal. Training videos and other content can be accessed right on the tablet, either on demand or at specific times in the job cycle. Perfect for green and veteran techs. How does ServiceTellian help you inspire and improve technician performance? Monitor Technician success with Tech Leaderboard Mobile 2.0's tech dashboard drives performance while in the field. Stay up to date with best practices using Mobile 2.0's content portal.
