Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

ServiceTitan Is Easy For Techs To Use - Testimonial

13 Dec 2017

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Short multi-speaker testimonial describing technicians’ positive experiences adopting the ServiceTitan mobile system. Speakers emphasize the system’s ease-of-use for non–tech-savvy users, rapid onboarding (about a week), reduction of paperwork, and improved field workflow; some speakers even train others to use it.

We knew that we had to go with a mobile based system service. Titan was the most seamless one that would allow those people that weren't really tech savvy to be able to get on board right away and start moving with it.
I'd say just after a week of just playing with it, I was ready to run with it in the field. It was pretty self explanatory just to kind of walk through it.
I'm not a computer guy. I'm kind of a hunt peck one button at a time. It's very easy. It's like dialing the phone.
I like it because it's all on the tablet. There's no paperwork flying everywhere. I'd be like relax bro. It's not gon put your mind through a ringer or anything. It's really easy to use.
You're looking at a guy that five years ago didn't even know how to type. I just love service typing. I'm actually one of the technicians that teaches all the new guys who come in.
It's just a different way of doing it and it's going to make a huge difference on you. If you can fog a mirror, you can use service type pretty much.