A contractor explains how SmartAC integrates with ServiceTitan: when customers book through the SmartAC app, appointments automatically populate in ServiceTitan, eliminating manual data entry. The company also assigns a dedicated support person, Mary, to handle issues and warranties.
And it's, it was a complete game changer the way they, they look at it. SmartAC looks at it a little different than what we do as contractors. So they've been great to work with, helping us figure it all out and, and getting it all lined out. And then help behind the scenes if we have issues with it, it's, it's been, we, we have our lady we call Mary and she, she jumps right on it, takes care of it, warranties, this, that, whatever needs to be done, she's on it.
Do you have the integration with ServiceTitan set up or?
Yeah. Yeah. So we can, we can go in. That's what I was looking at earlier. Like, so you, when the customer goes into the app and then they, they book the call through the SmartAC app, it automatically books straight over into service type. So it's populated in there and ready to go. So all we have to do is just confirm it, make sure everything's there and schedule it.