A business owner walks through how ServiceTitan and Jotform keep their team organized, from onboarding to daily performance tracking. They share a daily report template you can use to stop managing chaos and start seeing what your team actually does.
In my business, I tried to keep everything inside ServiceTitan whenever possible, using tags and custom forms. If a task had a specific customer, job location, or piece of equipment, I'd attach it there so that I could run reports later. But some processes just couldn't live entirely in Service Titan, and that's where Jotform came in. I could give a short explanation of the process, collect the exact inputs I needed, and make it crystal clear to employees what I expected, when I expected it, and exact how to do it all in one place. Anytime I added a new task, I'd review it with the team and then add it to the daily report that they filled out at the end of their shift. It made onboarding really easy, kept everyone aligned, and because Jotform fed directly into Google Sheets, I could build dashboards anytime I needed to track performance. And here's the best part. I'm going to share the exact daily report I use so you can try it out in your business. Click the link, grab the template, and start organizing your team's work today.