Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

Switching to ServiceTitan Was Way Easier Than We Expected

30 Jul 2025

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A short, informal testimonial about switching to ServiceTitan. The speaker recounts heavy text-message coordination ("about 150 texts" between two people, Sydney and Nolan) and initial worries that changing software would be a nightmare, but reports the transition was completed in a couple of days and adopted smoothly with few or no problems.

What a will say that when we do the software, I give up 150 texts between Sydney and Nolan on the service time in a short period of time. Every time you change softbally and you change from text a pain in the ass. And it usually ends up in a total cluster. We did all those texts and I think. I think we have problem. I was amazed. I thought this is just going to be a nightmare. And it was done and dusted in a couple days. They all grabbed it. Never problem east.