Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

Tech Love ServiceTitan - A1 Garage (60)

13 Dec 2017 · 0 min

Watch on YouTube

0:15

This short YouTube testimonial highlights how ServiceTitan helps field technicians increase revenue and efficiency. Speakers describe a 25-point safety inspection that appears when they 'arrive', a pictorial price book used for on-site estimates and upselling, built-in customer financing for large jobs, and streamlined payment handling (photo of check or card swipe) that removes paper processes.

The features in Servicetitan aren't just bells and whistles. They're actual tools to help the technicians make more money. When I get to the customer's house and I hit the arrive button, pops up a 25 point safety inspection form. We're checking everything on the system that we need to check to make sure that it's safe and operational.
It makes it a great way to upsell stuff.
If you do an inspection, you protect yourself. There's lots of lawsuits every single year where people didn't uncover issues that they probably should.
The price book has pictures that allows us, instead of pulling things off the truck, we can actually go through with the customer. Right there. You can build as many estimates as you want, which hits every type of customer.
Being able to offer customer financing through Service Titan helps them move forward with even the biggest jobs.
You don't have to go to a third party. You don't have to call something in. It works really, really smoothly and it helps you increase your sales.
If a customer wants to pay by check, all they have to do is snap a picture through Service Titan or swipe the card. It makes it irreplaceable. No more paper and pens.
I was pretty skeptical at first that this was really going to help us. Just give it a ch.
Everyone needs service time.