Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

The Dispatching Game Changer: A1 Garage on Why They Never Looked Back

1 Oct 2025

Watch on YouTube

Transcript excerpt from a video testimonial describing how Dispatch Pro software improved routing and dispatch efficiency for A1 Garage. Speakers report large time savings, automated routing, better customer contact, quality checks, and increased job conversions by assigning work based on technician skills.

Before Dispatch Pro, it.
Was super time consuming, routing and double checking routes and making sure we were being efficient.
The dispatchers love it because it's saved.
So much time so they can reach out to customers more and give them that really like a one service.
Dispatch.
Pro has given us that time now to actually really dig into jobs.
Quality check, because it's.
Automatically routing the jobs for us.
So it has saved.
Us tons of time.
Dispatch Pro.
Has helped leverage the strengths of the technicians.
Based off their skills.
So if a technician.
Is better at.
Selling doors, we use.
The skill so.
That he automatically.
Gets door.
Quotes assigned to him. We have seen more prolonged jobs on technicians, so that means they're definitely going over the options with the customers. They're definitely converting those jobs, and I've seen a huge impact with that.