Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

Trade-Specific AI Makes All the Difference

22 May 2025

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A conversational interview discussing trade-specific AI. A speaker describes Titan Intelligence (in use since April 2022) as embedded into service workflows and emphasizes that their AI is proprietary and specialized for trades—HVAC, plumbing, electrical, garage doors, irrigation, roofing—rather than a general-purpose LLM like ChatGPT.

Could you maybe share a little bit about what are some of the exciting core and pro wherever AI is impacting and what to look out for?
Titan Intelligence has become since April 2022, it has become part of the fabric of service. Titan I get this question from customers as well as large companies who are looking at, you know, should we go assert Titan or somewhere else? Are your AI really yours or is it someone else's? It's really ours. We are using our information and our data and our expertise in the realm of H Vac, specifically plumbing, electrical, garage doors, irrigation, roofing, you name it. That is not just a general chatgpt LLM. Ours is very specific to our industry. That is our secret sauces.