Contractors with messy historical data in ServiceTitan can work with certified partners to run benchmark audits and set up proper tagging. This establishes clean baseline metrics before launch, so you can actually track whether your operations are hitting targets.
Chapters
go back to the data side of it, do you, gosh, I would imagine a lot of contractors don't have great historical data. So do you help them like clean that up or anything? Because man, I've seen so many contractors service Titan and it's just, it's like, I don't think I can really get valuable data out of this. So is there a way to help contractors get that so they can kind of understand where they are on the baseline?
If we don't have the knowledge in-house and we know the service Titan pretty well, but we are not service site integrators and we're not experts. So we've actually partnered with these, uh, success organizations and service site integrators that we'll, uh, we'll pay for them to come in and do benchmark audits and set up like the initial benchmarking. Um, and then we also pay for them to do the pre-launch audit to go make sure that everything's set up from an accounting standpoint, operational tagging, all that, so that when the program actually launches and runs, uh, you can track it, right? And you can actually look at the, the operational activities and make sure everything's going the right way. Yeah. I mean, it's a, it's, You know, it, ServiceTitan can be truly wonderful and it can be truly frustrating depending on the level of expertise you have in-house or that you've paid for or what, or, you know, or how you've set up.