Bill BrownFounder of ServiceTitan Hacks community (9k+ pros) | INC 5000 Contractor | Helping contractors win with AI & Automation

What AI Agents Already Do for You

25 Sept 2025

Watch on YouTube

AI gets the hype, but what people actually want is automation. Hear how AI agents already handle real tasks like logging into permit offices and filing paperwork. The gap between what AI sounds like and what it does.

I mean we did 32 presentations last.
Year and.
We figured out real fast that people come for AI, they stay for automation and they really want to automate things. But the perception is like iRobot. Yeah right. Or is more agents where it's like yes, yeah, yeah. And so they. The perception is that AI is the automation. In reality it's backwards. It's automation.
With some AI sprinkled in there. Agents and.
MCPs.
And and those types of things.
They're here like they're not. That's not.
They're not coming.
They're already here and we use them on a regular basis. Like you can literally.
Use an MCP or an agent.
To log.
Into your.
Local permit office and register your a permit for your job to be installed. And like that can all be done by AI. Right?
To have an.
AI agent be able to go do that for.
You is a game changer.
Automation is what people want, but AI is how you get them in the door.