Why Australia's Network Home Services Switched to ServiceTitan

Before we were using Service Titan, we were using a different system, obviously, and that didn't have any of the recordings, which we would miss. We would miss sales, we would miss helping customers, and we're here to help our customers, so we would miss that opportunity and didn't really have a way to call them back. Now, with the recordings, the customer, the technician can listen to the recordings of their interaction with the customer, and they will have a better understanding of what the customer is wanting from us. I have different tabs open with different parts of Servicetitan that I use every day, all day. I use lots of different features all day, every day, which makes my job so much easier.