28 Jan 2026 · 2 min
Bill Gallagher explains that engagement means people actually commit and take action. Leaders should learn what matters to their employees and connect their roles to personal motivations and strengths.
Chapters
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Do you feel like not all of your team is engaged or you wish you could get people engaged more easily? I see this problem again and again with teams. Leaders complain they feel like they really wish just they could get more out of people that people were more engaged. Well, engagement is really important. Interesting. And so what is engagement? Engagement is that people are committed, they've said yes to something and they're taking action. You know when people are putting their hearts and minds, their soul, their body, like everything into stuff that's engaged.
Right.
They're actually not only saying things but they're doing things consistent with that. So what leads to easy engagement? Well, when you as a leader have people who are lit up by the future of your company, by what you're working on, this project, the initiative, the, the service, the whatever the company is up to and world. So they're excited about stuff, right. They're turned on in their job and in the company and they know that their role is and they see that their role is good for whatever you're up to, but also that their role.
Is good for them.
They're engaged. So how do you get engaged people? Well, first of all, you're going to share. You want to work with people who are lit up, who are inspired, who are excited by what you're up to. The second thing is you want to know what matters to them and what they're good at. So if I'm working with you and, and I know who you are and what you want in life, not just the job but like more broadly. And I also can connect what you're great at to the job that I have for you, then you're going to say yes, it's easy, it's natural. But if you don't know who people are, if they don't feel a connection with you. If you don't know what matters to them, you don't know what they're good at, then all the work you do to get people to say yes and get engaged is manipulation, is trickery. It doesn't have to be that hard. Just get interested in who people are, what matters to them, and what they're great at. And then when you're actually looking from that place, when you invite people to take something on, to work on, something, to partner with you, to buy from you, to sell to you, like all the things that you'd want to get yes, from an invitation and proposal, that all comes naturally. People are engaged when they can connect what you're up to with their personal interests and their personal skills, what they're actually good at and what they care about, what matters to them. So get interested. Who'd like to take a vacation? Who's ready to start a family? Who wants to buy their first house? Who's really great at what? Be interested in the core strengths, talents and interests of your people and really know them and connect to them and you'll get yes easily. People will commit and they'll be engaged and they'll take action consistent with those commitments. Hope that's helpful. I'm Bill Gallagher, Scaling Coach and host of this Scaling Up Business podcast. We bring at least one show to you every week with something to do to level up your company to raise up as a leader, to build a bigger, better company doing something that you really care care about. We hope the show is helpful for you. If you like it, subscribe it like it, turn on your notifications so that you get them every week and keep coming back, share it with somebody else. And if you'd like to know more about our coaching programs, our workshops and everything else we've got going on, you'll find all of those coaching programs and more@scalingcoach.com ScalingCoach.com is where you'll find all the back shows, all of our tools, tips, tricks and all of our coaching programs. Scalingcoach.com.
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