28 Jan 2026 · 1 min
Bill Gallagher walks through how to spot a bad hire and what to do about it. He uses a Talent Assessment Grid to evaluate whether someone fits your values and performs the job, then explains how to remove or redeploy them with dignity.
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Do you have some of the wrong people still hanging around the business? You know in your gut that there are people that you should have let go some time ago or that are just wrong for the team and you're not sure what to do about it. If you've got people like that that you're hoping that will somehow change magically, I've got something for you. Hi there, I'm Bill Gallagher, scaling coach and host of the Scaling Up Business podcast. You'll find our podcast with these tips with our deep dive interviews with gurus, our getting real conversations with CEOs and others. All that and more either@scalingcoach.com or you'll find us under the Scaling Up Business podcast on iTunes. You can YouTube, Stitcher, Spotify, et cetera, wherever you get your content. So go there and find it out. All right, so here I am, I'm working with this company a few years ago and actually we still work with this company and the CEO has got this one guy that's just there. He's there. He keeps hoping he's going to turn out, but it's been a couple of years and the guy's still not turning out. And when we really go in and look at his fit to the values of the company, he doesn't fit. He's off. And he's not particularly well suited to his particular role in the job either. Another company that we worked with for a few years until very recently and helped them achieve real global dominance, brought in a senior executive member to be part of the leadership team, perhaps to take a very, very high level. And almost immediately it was clear that there was a severe values mismatch with this person. Now, we could tell this within the first three months and the CEO knew it and acknowledged it, but was so reluctant to act, kept hoping it would turn out and delayed making a change and removing the person for 10 months. So here's the deal. We all do this from time to time. I've done it, you've done it. We have people on the team that we know. They're in the wrong job and you don't have the right job for them. They don't quite fit the team. They, they're underperforming. But hey, they're better than nothing. Well, none of that's true. None of that's valuable. The changes that we need to make in our team are important. And here's the tool that we use. It's called the Talent Assessment Grid. It comes from the whole framework of top grading and who and it really looks at, on one axis, how well do they fit the company's values and culture and in the other one, how well are they performing in their job. The most decisive one is how well they fit the company. If you feel like this person really just doesn't have the same values, like you're always looking at the world from a different place, then that person for sure needs to go as quickly as you can get them out of the door. So you've got to do it with dignity and humanity. You got to not expose yourself to lawsuits, things like that. You have to be smart about it. But the people that really don't fit our company, the talent assessment will let you know. So we'll put a link to that right in the show notes and description here so that you can get that and more. But our talent assessment is a quick, easy way to see who needs to get replaced and when. Who needs to be developed, who might need to be coached or moved into a different job and who you've got to focus on retaining. That's everything and more at Talent Assessment. Thanks again, It's Bill Gallagher. Scalingcoach.com, we'll talk to you again next time.
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